Taylor's FSLM Journals

Table of Contents

Examining Community Attitude towards Tourism Development in a World Heritage Site: Determining the Role of Place Attachment
Sandeep Walia, Pooja Choudhary & Parvinder Kour
Abstract: The present study aims to examine the moderating role of place attachment on the local community’s attitude towards tourism development in a UNESCO World Heritage Site. Located in the Kullu district of Himachal Pradesh, the Great Himalayan National Park (GHNP) is amongst India’s well-known national parks which offer tourism activities like trekking, camping, wildlife, adventure and cultural tours. Data was collected from the local community residents in the peripheries of the park with the help of a pre-structured questionnaire...
Individual Differences in Succession Planning and Leadership Qualities: A Conceptual Paper
Muhammad Afnan Mahusain & Sree Kala Kunju Raman Nair
Abstract: This study utilised quantitative and qualitative methods to provide insights into the factors influencing the succession planning process at the three-tier upper management and how they contribute to the development of leadership qualities in 5-star hotels in Kuala Lumpur, Malaysia. Specifically, it explores the role of internal factors, such as individual differences, in the development of talented leadership qualities alongside a few specific internal factors, such as social identity, leadership talent, and workplace envy as the mediating factor...
Special Issue: New Methods in the Study of Food Behaviour
Guest Editors: Prof. Dr. Jean-Pierre Poulain; Assoc. Prof. Dr. Elise Mognard
FOREWORD: This special issue is a result of the partnership between Taylor’s University, University Toulouse – Jean Jaurès and CNRS. The relationship which started in 1986 with pedagogical cooperation experienced growth over the years and witnessed the evolution and transformation of the academic contexts (Poulain, Laporte, Tibère, & Neethiahnanthan, 2014). Taking into account the quality and importance of the partnership as a joint department, the Taylor’s Toulouse University Center, co-chaired by both presidents of Taylor’s University and of University Toulouse – Jean Jaurès, was established in 2009. After more than 30 years, the partnership has led to 15,000 graduates, involving 4 bachelor degree programmes, 2 master programmes...
The Linkage between Virtual Reality Experience, Visiting Experience, and Destination Loyalty: Perspective of Muslim Tourists from the West
Dwi Suhartanto & et al
Abstract:This study examines the loyalty of Muslim tourists based in Western countries by incorporating their experiences visiting the destination in person and via virtual reality (VR). Data was gathered using an online survey from 330 Muslim tourists who have experience of actually visiting tourism destinations and via VR...
Policy, Government Strata and Sustainable Tourism of a Rural Destination: An Analytical Network Policy Perspective
Siow May Ling, Sridar Ramachandran, Syamsul Herman Mohammad Afandi, Tom Baum, and Ahmad Shuib
Abstract: Sustainable tourism policies in rural destinations are often complex. Governments strive to ensure that the objectives of sustainable tourism are met through various strata of agencies. As a result, institutional fragmentation has become the undesirable outcome of this approach. The policy Delphi technique was employed in this study to align decision-making divergence between local, state and federal governments for sustainable tourism aspirations in Sabah, Malaysia...
Designing New Normal Services to Enhance Customer
Experience for Luxury Chain Beach Hotels in the Andaman
Coast of Thailand: The Perspective of Hotel Managers
Phisunt Tinakhat, Kaedsiri Jaroenwisan, and Wongladda Weerapaiboon
Abstract: This study aims to analyse service design currently undertaken by luxury chain beach hotels in the Andaman Coast of Thailand to formulate a new normal service experience model. Researchers adopted a qualitative methodology by conducting in-depth interviews with 15 hotel managers and analysed the data into thematic content. Results show that new normal service designs currently...
Enhancing Employer Branding through Virtual Reality: The role of E-HRM Service Quality and HRM Effectiveness in the Hotel Industry of Pakistan
Zunaira Najam, Qasim Ali Nisar, Kashif Hussain, and Sobia Nasir
Abstract: The hotel industry has been transformed with hybrid workplaces and fast digitalisation due to the pandemic, while immersive VR-based simulation applications have been widely used to sustain employer branding. In this regard, the purpose of this study is to examine the crucial role of virtual reality (VR) to leverage employer branding in the hotel industry...
Transitioning Business Tourists into Leisure Tourists: An Industry Perspective
Vijaya Malar Arumugam, Tan Ai Ling, and Anisha Chai
Abstract: This study looks at the perspectives of business events industry representatives with regard to factors and challenges in promoting leisure revisit intention among business tourists. Judgmental sampling was used to recruit 10 senior executives from the Malaysian business events industry...
The Role of Social Media in Tourism Development: A Multimodal Mediation Analysis of an Emerging Economy
Abul Kalam, Md. Alamgir Hossain, Kim MinHo, Md. Rayhan Beg, and Samiya Rashid Nikhat
Abstract: Social media (SM) is a popular and powerful tool used in the tourism industry to connect tourists with specific experiences. In this study, we explore the relationship between SM and revisit intention (RI), the formation of electronic word-of-mouth (e-WOM) networks, tourist satisfaction (TS), and ultimately, the development of the tourism sector (e.g., tourism development (TD)) based...
Examining Stakeholder Collaboration Intention with Blockchain OTA for Online Hotel Reservations: Case of Taiwan
Liwei Hsu and Rosanna Leung
Abstract: This study aims to bridge the gap between academia and the actual application of blockchain technology in the industry. In-depth interviews were undertaken with two blockchain online travel agency (OTA) operators, six hotel/bed and breakfast owners or managers as well as three end users who had booking experience with blockchain OTAs. The interviews explored the management