Crystal Yip Yoke-Lin, Joaquim Dias Soeiro, Stephanie Chuah Hui-Wen, and S. Mostafa Rasoolimanesh
Abstract: This study proposes a context-specific sustainability index for hotels and resorts in developing countries (e.g., Malaysia), aligning with the United Nations’ Sustainable Development Goals. The proposed index consists of five dimensions: social, economic, environmental, resilience, and governance...