Norshahila Mohamad Razak, Judith Nesamalar Tharumaraj, Kalai Vaani Rajandram, Prema Ponnudurai, Jacqueline Thomas Pereira, Sharon Linang Jimbun, Joyce Cheah Kim Sim & Kelly Tee Pei Leng
International English language test centres around the world were restricted from conducting physical examinations due to the COVID-19 pandemic. This created an immense impact on the overall university admission and enrolment as students were unable to access test centres to fulfil English language enrolment requirements. Based on Alessi and Trollip’s Instructional System Design Model (2001), this...