Table of Contents
The Influence of Green Organisational Leadership on Green Innovation Practices in the Hospitality Industry: An Empirical Study in Vietnam
Dong Xuan Dam, Le Chi Cong*, Phan Thi Thuc Anh, Nguyen Thi Phuong Thao
Abstract: Green organisational leadership has become an important topic in sustainability studies with the growing significance of environmental protection. However, most research on green organisational leadership has focused mainly on its general concept and has not paid much attention to the constituent components
Abstract: Green organisational leadership has become an important topic in sustainability studies with the growing significance of environmental protection. However, most research on green organisational leadership has focused mainly on its general concept and has not paid much attention to the constituent components
Adoption of the Stimulus–Organism–Response (S-O-R) Model in Hospitality and Tourism Research: Systematic Literature Review and Future Research Directions
Muhammad Aliff Asyraff, Mohd Hafiz Hanafiah, Norliza Aminuddin and Mazlina Mahdzar
Abstract: This paper presents a systematic literature review (SLR) and recommends future research directions of the Stimulus–Organism–Response (S-O-R) model in the hospitality and tourism field. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) was utilised to identify and analyse journal articles published in hospitality and tourism journals (2020 Scimago Journal and Country Rank (SJR)) from the year 2001 until...
Abstract: This paper presents a systematic literature review (SLR) and recommends future research directions of the Stimulus–Organism–Response (S-O-R) model in the hospitality and tourism field. The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) was utilised to identify and analyse journal articles published in hospitality and tourism journals (2020 Scimago Journal and Country Rank (SJR)) from the year 2001 until...
An Analysis of the COVID-19 Pandemic on Kota Kinabalu as a Tourism City: Impacts, Mitigation Measures and Recommendations
Jennifer Chan Kim Lian and Tay Kai Xin
Abstract: The paper focuses on how the COVID-19 pandemic affected the Bornean tourism city of Kota Kinabalu in terms of impacts, mitigating measures, challenges faced and in turn, offers recommendations for destination management. It analyses the “what and how” impact of COVID-19 on tourism business operators and local residents of Kota Kinabalu. Qualitative interviews with 40 respondents, including tourism business operators..
Abstract: The paper focuses on how the COVID-19 pandemic affected the Bornean tourism city of Kota Kinabalu in terms of impacts, mitigating measures, challenges faced and in turn, offers recommendations for destination management. It analyses the “what and how” impact of COVID-19 on tourism business operators and local residents of Kota Kinabalu. Qualitative interviews with 40 respondents, including tourism business operators..
Assessing Visitor Volatility Over the Longer Term: 25 Years of Hong Kong Inbound Tourism
Tomy Andrianto and Brian King
Abstract: Using secondary data on Hong Kong inbound tourism over an extended period prepandemic (1993 to 2017), this study examines the incidence and prevalence of volatility and stability, respectively across visitor profiles and behavioural characteristics. Distinct patterns are evident between short and long-haul markets when classified on the basis of distance travelled...
Abstract: Using secondary data on Hong Kong inbound tourism over an extended period prepandemic (1993 to 2017), this study examines the incidence and prevalence of volatility and stability, respectively across visitor profiles and behavioural characteristics. Distinct patterns are evident between short and long-haul markets when classified on the basis of distance travelled...
Destination Image from Domestic Tourists’ Perspective During COVID-19: A Case Study of Phuket, Thailand
Prapaporn Kaewklub and Kullada Phetvaroon
Abstract: The overreliance on international tourism highlighted the fact that Phuket needs to pay more attention to the domestic market, especially during and after COVID-19. Therefore, this study aims to investigate the travel behaviour of domestic tourists who travel to Phuket and to compare all attributes of destination image in the timeframes of pre-pandemic and during the recent pandemic. This quantitative research was conducted using an online...
Abstract: The overreliance on international tourism highlighted the fact that Phuket needs to pay more attention to the domestic market, especially during and after COVID-19. Therefore, this study aims to investigate the travel behaviour of domestic tourists who travel to Phuket and to compare all attributes of destination image in the timeframes of pre-pandemic and during the recent pandemic. This quantitative research was conducted using an online...
COVID-19 and Hotels: Perceived Risks, Self-Protective Intention, and Intention to Stay
Halimin Herjanto, Muslim Amin, and Yasser Mahfooz
Abstract: This research investigates the effect of perceived cleanliness, perceived susceptibility, and perceived severity on self-protective intention and intention to stay in the context of hospitality. A total of 252 usable online surveys were statistically analysed using Smart-PLS software to reveal...
Abstract: This research investigates the effect of perceived cleanliness, perceived susceptibility, and perceived severity on self-protective intention and intention to stay in the context of hospitality. A total of 252 usable online surveys were statistically analysed using Smart-PLS software to reveal...
What Drives Travellers’ Adoption of Online Travel Reviews? Integrating Helpfulness with Information Adoption Factors
Md. Tariqul Islam, Siti Rahayu Hussin and Wong Foong Yee
Abstract: Online travel reviews are shared by individuals who have experienced and consumed tourism products and services. Consumers’ perceptions, evaluations, and experiences towards any product or service are highlighted in online reviews. This study investigates the factors that drive travellers’ adoption of online travel reviews using a quantitative, survey-based, and cross-sectional approach...
Abstract: Online travel reviews are shared by individuals who have experienced and consumed tourism products and services. Consumers’ perceptions, evaluations, and experiences towards any product or service are highlighted in online reviews. This study investigates the factors that drive travellers’ adoption of online travel reviews using a quantitative, survey-based, and cross-sectional approach...
COVID-19 Pandemic and Beyond: Investigating Extant Human Resource Management Issues in India’s Hotel Industry
Vikrant Kaushal, Alka Lalhall, Savita Sharma, and Sidharth Srivastava
Abstract: The onslaught of COVID-19 pandemic has remained punitive for the global industries. Attempts to comprehend, adapt and act have become increasingly gruelling in light of this undesirably prolonged epidemiological event. Earnings in numerous sectors have been reduced to the bones and the mechanisms and procedures of handling human resources have been challenged beyond expectations. The current research builds on the extant studies on COVID-19...
Abstract: The onslaught of COVID-19 pandemic has remained punitive for the global industries. Attempts to comprehend, adapt and act have become increasingly gruelling in light of this undesirably prolonged epidemiological event. Earnings in numerous sectors have been reduced to the bones and the mechanisms and procedures of handling human resources have been challenged beyond expectations. The current research builds on the extant studies on COVID-19...
A Systematic Review of Community-based Tourism in Vietnam: A Critical Perspective
Nguyen Quang Tan, Fumikazu Ubukata and Nguyen Cong Dinh
Abstract: This study provides an overview of the publication trends in the field of community-based tourism (CBT) in Vietnam to enhance our understanding of “where we are” in the course of sustainable tourism development and its research. The foundation of this work is based on the annals and review of 59 published academic documents in this field from 1986 to 2020. In addition...
Abstract: This study provides an overview of the publication trends in the field of community-based tourism (CBT) in Vietnam to enhance our understanding of “where we are” in the course of sustainable tourism development and its research. The foundation of this work is based on the annals and review of 59 published academic documents in this field from 1986 to 2020. In addition...
