Ruth Sabina Francis & Elangkovan Narayanan Alagas
In keeping with current trends in the hospitality industry, demands for the young and new generation are rapidly escalating. Internship provides an opportunity for the young generation to be exposed to the hospitality industry and gain relevant experience. Most local institutions that provide hospitality programmes are well-equipped for this purpose. In addition to being a prerequisite for completion of various hospitality degrees, internship training also plays a vital role in providing the relevant learning curve and experience for the graduate in the hospitality industry. This research note looks at factors that influence the satisfaction level of students during their internship at educational institutions that offer hospitality programmes. This research explores the knowledge and skills transfer that takes place towards preparing an industry-ready graduate. With regard to implications, this research identifies effective strategies and methods to facilitate and provide a positive learning experience in internship.
Keywords: Hospitality, tourism, students, internships, satisfaction, learning curve