*Pauline Leong Pooi Yin, Kumutham Krishnan & Catherine Lee Cheng Ean
Abstract: Evaluation is the fourth step of the public relations (PR) process (Wilcox and Cameron, 2009). According to Grunig and Grunig (2001), evaluation research is necessary to establish the effectiveness of public affairs programmes and their contribution to organisational effectiveness. The purpose of this research is to assess the perception of Malaysian...