Table of Contents
The Determinants of In-role Performance: An Empirical Analysis of the Hospitality Industry in Pakistan
Zahra Masood Bhutta, Gulnaz Afzal, Khadim Hussain & Muhammad Saim Hashmi
Abstract: The concept of in-role performance refers to the individual behaviour that performs the duties required by a job. By examining the determinants of in-role performance in the hotel industry...
Abstract: The concept of in-role performance refers to the individual behaviour that performs the duties required by a job. By examining the determinants of in-role performance in the hotel industry...
Facial Expression Recognition in Food Studies
Anantha Krishnan Raman Fesabas, David Asirvatham & Jean-Pierre Poulain
Abstract: The integration of technology in various sectors, including food studies, continues to increase exponentially. Computer vision, a research topic which initially started with object detection,...
Abstract: The integration of technology in various sectors, including food studies, continues to increase exponentially. Computer vision, a research topic which initially started with object detection,...
Implications of COVID-19 on Tourism Businesses in Malaysia: Evidence from a Preliminary Industry Survey
Mohd Hafiz Hanafiah, Ann Selvaranee Balasingam, Vikneswaran Nair, Mohd Raziff Jamaluddin & Mohd Salehuddin Mohd Zahari
Abstract: The Movement Control Order (MCO) and travel restrictions to contain the COVID-19 pandemic have taken a toll on Malaysian tourism and hospitality businesses...
Abstract: The Movement Control Order (MCO) and travel restrictions to contain the COVID-19 pandemic have taken a toll on Malaysian tourism and hospitality businesses...
Special Issue: Sustainable Tourism Inclusive Responsibility Towards Sustainable Community Well-Being
Special Issue for Conference Proceeding 2016
Modelling the Relationships between Destination Attractiveness, Service Quality, Tourist Satisfaction and Destination Loyalty
Muhamad Nasyat Muhamad Nasir
Abstract: As the first and only global geopark in Malaysia, Langkawi Island is experiencing an unstable and slow growth of international tourist arrivals. The main objective of the present study is to examine the predicting factors that can enhance the island’s destination loyalty by investigating the relationships between destination attractiveness, service quality, tourist satisfaction and destination loyalty. Data from a total of 365 completed questionnaires were analysed using structural equation modelling (SEM-AMOS) in which the research findings supported all hypotheses...
Abstract: As the first and only global geopark in Malaysia, Langkawi Island is experiencing an unstable and slow growth of international tourist arrivals. The main objective of the present study is to examine the predicting factors that can enhance the island’s destination loyalty by investigating the relationships between destination attractiveness, service quality, tourist satisfaction and destination loyalty. Data from a total of 365 completed questionnaires were analysed using structural equation modelling (SEM-AMOS) in which the research findings supported all hypotheses...
Green Practices of Event Management Enterprises in Batangas City
Jeninah Christia B. Pulhin, Noelah Mae D. Borbon
Abstract: Green practices for the event industry may be categorised into energy efficiency, waste minimisation, water consumption, and eco-procurement. Energy efficiency pertains to using less energy to provide the same level of energy by means of a more efficient technology or process. Waste minimisation is a set of processes and practices intended to reduce the amount of waste produced. Water consumption focuses on conserving water through policies and actions implemented by event organisers, suppliers, and attendees. Eco-procurement involves developing supply chains that deliver goods in a way that minimises the impact on the environment...
Abstract: Green practices for the event industry may be categorised into energy efficiency, waste minimisation, water consumption, and eco-procurement. Energy efficiency pertains to using less energy to provide the same level of energy by means of a more efficient technology or process. Waste minimisation is a set of processes and practices intended to reduce the amount of waste produced. Water consumption focuses on conserving water through policies and actions implemented by event organisers, suppliers, and attendees. Eco-procurement involves developing supply chains that deliver goods in a way that minimises the impact on the environment...
The Impacts of Perceived Greenwash Fear on Attitude, Reasons and Green Hotel Patronage Intention
Tan Ling Ling, Norzalita Abd Aziz
Abstract: The perceived greenwash fear impedes the environmental efforts of green hoteliers by making consumers sceptical of their hotels’ sustainability initiatives. This study was conducted to investigate the effect of consumers’ perceived greenwash fear on their attitude, reasons and intention to patronise green hotels...
Abstract: The perceived greenwash fear impedes the environmental efforts of green hoteliers by making consumers sceptical of their hotels’ sustainability initiatives. This study was conducted to investigate the effect of consumers’ perceived greenwash fear on their attitude, reasons and intention to patronise green hotels...
Fortifying Organisational Commitment Through Job-related and Personal Resources: Evidence from the Indian Hotel Industry
Santoshi Sengupta, Anand Verma and Ajay Kumar Saini
Abstract: In recent times, it has become critical for Indian hotels to determine the level of organisational commitment (OC) of their employees and to examine the role of the job and personal resources, in order to capitalise on their human assets’ full potential. This paper aims to determine what and how job-related and personal resources have an impact on the OC of employees working in the Indian hotel industry...
Abstract: In recent times, it has become critical for Indian hotels to determine the level of organisational commitment (OC) of their employees and to examine the role of the job and personal resources, in order to capitalise on their human assets’ full potential. This paper aims to determine what and how job-related and personal resources have an impact on the OC of employees working in the Indian hotel industry...
Sustainable Tourism Development in Vietnam: A case of Hue
Abhishek Singh Bhati, Thanh Hung Nguyen, Anandita Goswami and Zilmiyah Kamble
Abstract: This study aims to further integrate sustainability into the social and cultural practices of Hue. It offers an analysis of current strategies that inform decision-making in Hue’s tourism sector and makes suggestions that could further improve the existing policies. Even though Hue is a city with great potential, it is facing a number of challenges brought on by environmental degradation and uncontrolled urbanisation...
Abstract: This study aims to further integrate sustainability into the social and cultural practices of Hue. It offers an analysis of current strategies that inform decision-making in Hue’s tourism sector and makes suggestions that could further improve the existing policies. Even though Hue is a city with great potential, it is facing a number of challenges brought on by environmental degradation and uncontrolled urbanisation...
Rethinking the Learning Space to Build 21st Century Learning Skills: Bringing Simulation-Based Gamification to the Hospitality Higher Education
Neethiahnanthan Ari Ragavan, Kandappan Balasubramanian and Ruth Sabina Francis
Abstract: The development and growth of Web 4.0 has widened the opportunities for the higher education faculty fraternity to rethink their student learning space. The Industrial Revolution (IR) 4.0 now requires 21st century competencies or skills for industry employability, which in turn has necessitated higher education institutions to produce graduates with these capabilities. In this regard, hospitality educators recognised that introducing educational simulation into their learning space can help their students build 21st century learning skills in a simulated environment...
Abstract: The development and growth of Web 4.0 has widened the opportunities for the higher education faculty fraternity to rethink their student learning space. The Industrial Revolution (IR) 4.0 now requires 21st century competencies or skills for industry employability, which in turn has necessitated higher education institutions to produce graduates with these capabilities. In this regard, hospitality educators recognised that introducing educational simulation into their learning space can help their students build 21st century learning skills in a simulated environment...
